Support

Support

For app questions, bugs, privacy, and backups, contact support by email. iCloud Drive support applies to app versions where the feature is available.

What to include in your message

Topic

Briefly describe the question: bug, backup, privacy, or feature request.

Device

Include your device model, iOS or Android version, and app version if known.

Details

Describe the steps that led to the issue. Attach a screenshot if needed. Do not send sensitive medical data unless necessary.

iCloud Drive

For backup questions, state whether the device is signed in to an Apple Account, iCloud Drive is enabled, and the MyTeeth folder appears in Files.